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Delivery Policy

At Widlove Lashes, we are committed to providing you with a fast, reliable, and secure shopping experience. Here are all the details regarding our delivery policy:

🌍 Fast international delivery with FedEx

  • Delivery area: We deliver worldwide.

  • Carrier: All our orders are shipped via FedEx Express, a fast, traceable and secure delivery service.

🚀 Processing and shipping times

  • Order Processing: All orders are processed and shipped within 24 business hours after payment confirmation.

  • Estimated Delivery Time: Delivery is usually within 4-5 business days, depending on your country and location.

📦 Order tracking

  • As soon as your order is shipped, you will receive a confirmation email with a FedEx tracking number. You will be able to track the status of your package in real time until its delivery.

🕒 Delivery times

  • Deliveries are made Monday to Friday during business hours. No deliveries are made on weekends or local holidays.

🚫 Incorrect or incomplete address

  • Please ensure all address information is correct when placing your order. Incorrect or incomplete address information may result in delivery delays or failures, and additional charges may apply.

🌐 Taxes and customs duties

  • Depending on your country's laws, customs fees or import taxes may be required upon delivery. These fees are the customer's responsibility and are not included in the sales price or delivery costs.

Exceptional delays

  • Although we do our best to ensure fast turnaround times, delays may occur beyond our control (weather conditions, strikes, customs delays, etc.). In this case, we will keep you informed as soon as possible.

💬 Need help?

For any questions regarding your delivery, please do not hesitate to contact us at WidloveLashes@gmail.com or via our contact form.

Politique de Retours

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 ↩️ insatisfaction ou retour 

  • Pour des raisons d’hygiène, les produits ouverts ne peuvent être retournés.

  • Si un article arrive endommagé ou défectueux, contactez-nous dans les 7 jours suivant la réception.

  • Notre équipe s’engage à trouver une solution rapide et juste.

 

Contact retours :
📧  WidloveLashes@gmail.com

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